A suite of family and relationship services including: individual & relationship counselling, mental health targeted support, mediation, FDR, post separation counselling, parenting & relationship programs. 

Evidence-Based Counselling & Psychology services

RelateWell provides valuable, high quality and accessible counselling services in a confidential, safe and supportive environment where you can share your feelings, thoughts and concerns. 

We operate both a funded and private psychology stream. A multifaceted referral pathway that increases peoples access to mental health services.

Approaches used include:

• Cognitive Behavioural Therapy (CBT)
• Interpersonal Therapy (IPT)
• Dialectical behavioural Therapy
• Acceptance and Commitment Therapy (ACT)
• Motivational Interviewing
• Emotion-Focused Therapy (EFT)
• Trauma-Focused Cognitive Behaviour Therapy
• Schema Therapy
• Behaviour Therapy
• Psychodynamic Therapy
• Existential Therapy
• Person-Centred Therapy (client-centred counselling)
• Solution-Focused brief Therapy
• Family/Systemic Therapy
• Narrative Therapy
• Mindfulness
• Play Therapy
• Circle of Security ParentingTM 
• Gottman Method Couples Therapy

RelateWell is a Commonwealth service provider of mental health contracted services.

Counselling Outlets:

Coburg, Wardens Walk Coburg, Glenroy, Springvale

Costs:

RelateWell Psychology & Perinatal Health

There is a set fee to see a psychologist in our private psychology practice.

Bulk Billing only available to those people referred under our partnership with Merri-bek maternal child health service via Mental Health Treatment Plans.

Free mental health counselling via CAREinMIND Mental Health and Suicide Prevention Services - referral required. 

Sessions are for 50 minutes. 

Recommended APS (Australian Psychological Society) payment schedule to see a registered psychologist for 46 - 60 minutes is $238. 

Funded Counselling Services

To see a counsellor or provisional psychologist under our funded stream, the fee is set according to income.

Sessions are for 50 minutes.

Is there a Waiting List?

Phone office for up to date information. 

Do you see clients under the Medicare GP Mental Health Care Plan?

Our Registered Psychologists provide psychological treatment to clients under the Medicare GP Mental Health Care Plan. A GP referral to our organisation is required in order to receive this service.

Note:  Mental Health Care Plans are for 12 months per calendar year; and from 31 December 2022, individuals can no longer receive 20 extra sessions as a result of COVID-19.

Do I have to pay a fee to receive psychological treatment under the Medicare GP Mental Health Care Plan?

Yes, a fee for this service will be assessed on your initial inquiry.

Full payment is required at appointment. As of 1 July 2024, you will receive a Medicare rebate onsite of $96.65 for a 50 minute session. 

Is Bulk-Billing available via a Mental Health Care Plan?

BULK BILLING is only available under our significant partnerships with Merri-bek Maternal and Child Health Service and Youth Services.

And available to individuals whom are unemployed.

You will need a current Medicare card to receive this service.

Are you a CAREinMIND provider of Mental Health Services ?

Yes, our organisation provides counselling via the CAREinMIND Referral pathway for Mental Health and Suicide Prevention Services.

Your GP will be able to nominate our organisation as the chosen referral at the application stage.

The CAREinMIND pathway is funded by the Australian Government by the Melbourne Primary Care Network.

RelateWell is a Commonwealth service provider of mental health contracted services.

Client Confidentiality

In handling your personal information, RelateWell follows the national laws on confidentiality and privacy, including the Privacy Act 1988 (Cth), the Health Records Act 2001 (Vic); and Family Law Act 1975 (Cth).

Our psychologists and counsellors work within this professional code of ethics which obligates them to full confidentiality.

However, confidentiality is limited under the following circumstances: when subpoenaed by a court; failure to disclose information could place you or another person at risk; or when prior approval has been obtained.

Telehealth 

For those clients who are unable to attend an onsite appointment, we provide telehealth counselling services  via a secure practice management platform.

Cancellation Policy

Once an appointment has been made to see one of our psychologists or counsellors, as a whole hour is reserved for the appointment, we require 48 hours’ notice for cancellation of a scheduled consultation. 48 hours' notice is required to allow the time to offer the appointment to another client who is on our cancellation list awaiting an appointment.

A fee of $60 will be charged for non-attendance or less than 48 hours’ notice of cancellation. No further appointments will be scheduled until the cancellation fee is received. This policy is strict to enable the organisation to implement its waiting list, that benefits all clients. 

Funding partners

phn North Western Melbourne

Partnerships