14 September 2020
All counselling services will proceed to be delivered via telephone and telehealth. From the end of October, it is envisaged that clients will have the option to attend onsite services as well as telephone and telehealth.
Counselling services will be delivered Monday to Saturday; day and evening appointments available. As announced by the Minister of Health, people are able to access an extra 10 sessions via Better Access Mental Health Treatment Items for mental health support.
In addition to this, RelateWell is a provider of CAREinMIND mental health and suicide prevention services in North Western Melbourne. A referral from your GP is required to access these free counselling sessions.
All psychoeducational relationship and parenting programs will continue to be delivered via MS Teams, Zoom and skype. Sunday workshops will not return to onsite delivery until November.
RelateWell looks forward to welcoming you back "onsite" to all its service outlets throughout metropolitan Melbourne from late October onwards.
Keep safe and well
Angela Damianopoulos, Executive Director
Moving Forward during Stage 4 Restrictions
The Premier has announced the introduction of Stage 4 restrictions coming into effect at 6:00pm on 2 August 2020 and in place for at least a month.
During the new restrictions, RelateWell will continue to care for your mental health and well-being through the continued delivery of telephone and secure Telehealth (coviu) counselling services; and the delivery of psychoeducational relationship and parenting services through MS Teams, Zoom and Skype.
Our Sunday relationship workshops will not be running during the lockdowns but additional dates will be implemented to cater for the demand for our services when Stage 4 restrictions are lifted. Instead, our PREPARE Relationship Inventory will continue to be delivered via Skype to couples via appointment from Monday to Friday.
Importantly, the Federal Health Minister Greg Hunt has announced an expansion of the government's mental health program with Victorians to receive a further 10 sessions of psychology and psychiatry support through the Medicare system.
RelateWell welcomes the Health Minister's announcement to provide an additional 10 sessions to individuals presenting with Better Access Mental Health Treatment Items. This will provide much relief to those in need of additional targeted psychological care.
It will be business as normal for RelateWell. All services and programs will run at the same capacity but delivered via different mediums.
Supporting people and families to navigate these unprecedented times will underpin service provision.
To be supported by our experienced team of therapists, phone RelateWell on 9354 8854 or email firstname.lastname@example.org.
Stay safe and well,
Following the Victorian Government's announcement of Stay at Home Directions for metropolitan Melbourne and Mitchell Shire from 11:59 pm on Wednesday 8 July until 11.59pm on Wednesday 19 August, RelateWell will not resume onsite (face-to-face) services until the six weeks has lapsed. But within these six weeks, we will continue to care for your personal, psychological and mental well-being through the provision of targeted psychological support via telephone and secure Telehealth (coviu); and the delivery of psychoeducational services through MS Teams.
Appointments are available Monday to Saturday; day and evening.
If you feel unwell, with any of the symptoms of coronavirus (COVID-19), however mild they may be, you should stay home and get tested. If you have symptoms of a fever, cough, chills, sore throat, shortness of breath, runny nose, and loss of sense of smell or taste – 'stay home, don’t go in to work and don’t visit friends and family. Get tested and stay at home until you get the result. Go to the DHHS testing map for locations.'
There is no doubt that this is the biggest public health challenge of our decade; but by working together, we can respond to the pandemic in a responsive and proactive way.
We look forward to welcoming you back to onsite services in the not to distant future; but in the interim, we will continue to support you through these times.
For current information about lockdown restrictions and our evolving landscape, please visit DHHS Daily Update.
Keep safe and well, from all the team at RelateWell
Friday 15 May 2020
In light of the Premier’s announcements this week of a "limited phasing" of restrictions, as the organisation runs both a funded and private stream of service provision, there will be a gradual transitioning back to face-to-face services, dependent on the service stream in which an individual is categorised under. Therefore, given the return to school for all Victorian students on Tuesday 9 June (as many families access our services), as of Monday 15 June, clients and new referrals coming through our funded stream which encompasses counselling and psychoeducation services will be offered the option to attend onsite services.
When it comes to our premarital and relationship programs, it is envisaged that Sunday workshops and PREPARE Relationship Inventories will transition to onsite service delivery in July. No sooner. PREPARE inventories will continue to be supported via Skype.
Parenting education which encompasses New Parent Groups will continue to be delivered via MS Teams in the short-term along with other parenting and relationship programs aimed at supporting parent’s mental health. We will work with our significant collaborative partners – Moreland Maternal and Child Health Service, Springvale Service for Children and City of Greater Dandenong – in transitioning these significant programs back to onsite targeted psychological support.
As our private counselling stream receives referrals from General Practitioners and CAREinMIND Mental Health and Suicide Prevention Services, as of Monday 25 May, individual therapists will determine which individuals are best placed to return to face-to-face counselling; all dependent on their circumstance and level of vulnerability.
It is NOT envisaged that onsite service delivery will return to full capacity until the second part of the year.
As noted in all my communications with the RelateWell team, I see a mixture of both forms of service delivery being provided – face-to-face, telephone and online platforms –given the communities anxiety about the pandemic. Therefore, this is merely an “option” as many clients will want to continue with telehealth and online services.
Therefore, in the preceding weeks, there will be a gradual return to onsite service delivery supported by social distancing and workplace hygiene requirements as to minimise physical contact and infection where possible; and ongoing updates regarding Government advice on best practice measures to avoid infection.
We look forward to welcoming our current clients, participants and new referrals back to our premises. But until then, we will continue to support you with service provision which is underpinned by sound governance and evidence-based clinical practice.
Stay safe and well
Angela Damianopoulos, Executive Director
Dear RelateWell clients and community partners
RelateWell will be running as usual with technological mediums introduced to facilitate the transition from face-to-face interaction to counselling via telephone (telehealth) and psychoeducational relationship services and programs via Teams, Zoom and Skype.
Our experienced team of psychologists, counsellors and educators will continue to support current clients and new referrals and self-referrals during the coronavirus (COVID-19) pandemic.
Referrals will continue to be accepted for bulk-billing items via Mental Health Care Plans (telehealth); and for CAREinMIND Mental Health and Suicide Prevention Services.
Our funded services and programs under the sub-activity Family and Relationship Services (FaRS), Government Department of Social Services (DSS), which encompasses counselling and psycho-education, will continue to play a critical role during these challenging times, with services being delivered via telephone and Skype.
It is important to remember that during these times where social distancing is a requirement, we need to check in on our loved ones through technological mediums such as telephone or skype, to let them know that they are valued and loved. Feelings of Isolation (physical and social) and loneliness impact on one’s mental health, so it is important to keep in contact.
As the situation is evolving rapidly, the best sources of information are the Commonwealth Government's regular updates and news: https://www.australia.gov.au/; and the Victorian Department of Health and Human Services (DHHS): dhhs.vic.gov.au/coronavirus
Keep checking our website and facebook for regular updates about our services; and subscribe to our newsletter for evidence-based supported practices in caring for your physical, emotional, social and mental wellbeing.
Angela Damianopoulos, Executive Director
For all couples planning to marry and/or in a committed relationship
Morning & Evening appointments (Mon - Fri)
No additional charge for evening appointments
Private Health Insurance rebates
Short waiting period
Low cost funded counselling from $20 (income assessed)
55 minute session
We see people presenting with:
Relationship, Marriage and Family Issues
Separation or divorce
Perinatal mental health
Family Conflict and Family Dispute Issues
Cross-Cultural & Bi-Cultural Issues
Self-Esteem & Developmental Issues
Sexuality and sexual identity
Grief & Loss
Abuse & violence in relationships
Life Transitions & Adjustment Issues
Locations: Coburg, Brunswick West, Springvale