Our organisation provides psychological treatment to eligible people for individual counselling under the Australian Government's Better Access to Mental Health Care Initiative. A GP referral to our organisation is required in order to receive this service which relates to a mental health related concern.
For your convenience, Medicare rebates and bulk billing can be given onsite, providing you attend your session with a current Medicare Card and an eftpos card (cheque or savings account) for the rebate to go into. If unable to provide, Medicare claims can be submitted online:
What mental health problems can be treated under the Better Access Initiative?
'Mental disorder' is a term used to describe a range of clinically diagnosable disorders that considerably impact on an individual's emotions, thoughts, decision-making and social skills. The Better Access Initiative covers individuals with mental disorders arising from: Depression; Anxiety disorders; Alcohol use disorders; Schizophrenia; Psychotic disorders; Drug use disorder; Adjustment disorder; Obsessive compulsive disorder; Attention deficit disorder; Bereavement disorder; Eating disorders; Bipolar disorder; Co-occurring anxiety and depression; Panic disorder; Post-traumatic stress disorder; Phobic disorder; Sexual disorders; Sleep problems.
Your GP will assess your mental health and work out what type of treatment you may need. Once agreed, your GP will write out a Mental Health Care Plan. Preparing a plan may take more than one visit so it is wise to initially book a longer session with your GP to enable time for this.
No. You must be referred by your GP, your Psychiatrist or Paediatrician. The completed Mental Health Care Plan must be made out to our organisation.
Eligible individuals can receive up to 20 individual sessions in a calendar year (1 January - 31 December). Your referring GP will assess your progress after the first six sessions. Referrals (that is, date on plan) are valid for one year.
How much will it cost and how do I pay?
A fee for this service will be assessed on your initial inquiry. Once full payment has been made at appointment, the client will be able to receive a medicare rebate via the HICAPS facility on-site. You do not have to go to Medicare to receive your rebate. However, you will need a current Medicare card to receive this service.
Bulk Billing will be applied once current medicare card cited.
Sessions are for 50 minutes.
Bulk Billing available to individuals via our partnership with Merri-bek Maternal and Child Health Service and Springvale Service for Children.
Under our partnership with Merri-bek Maternal & Child Health and Springvale Service for Children, people referred by their GP under the Medicare Mental Health Care Plan will be BULK BILLED.
If you are unemployed, you can see our psychologists under CAREinMIND Targeted Psychological Services. You will need a GP referral to access this pathway where you will have access to 12 free sessions.
If you require any further information and/or wish to make an appointment, phone our office on 9354 8854. Any questions or concerns regarding your eligibility to be on a GP Mental Health Care Plan should be directed to your GP.
Clients with private health insurance may be able to claim a rebate for their session. Please check with your insurance provider for applicable rates.
Coburg, Brunswick West, Glenroy, Springvale, Pascoe Vale
To learn more, download the APS Fact Sheet
RelateWell is a Commonwealth service provider of mental health contracted services.
Morning & Evening appointments (Mon - Fri)
No additional charge for evening appointments
Medicare rebates under Mental Health Care Plan
BULK BILLING available (eligibility applies) under Mental Health Care Plan
CAREinMIND Mental Health Services (free counselling services)
CAREinMIND Suicide Prevention Services
Private Health Insurance rebates
Short waiting period
50-55 minute session
We see people presenting with:
Mild to Moderate Mental Health Issues
Perinatal Mental Health
Relationship, Marriage and Family Issues
Separation or divorce
Family Conflict and Family Dispute Issues
Cross-Cultural & Bi-Cultural Issues
Self-Esteem & Developmental Issues
Sexuality and sexual identity
Grief & Loss
Abuse & violence in relationships
Life Transitions & Adjustment Issues
Location: Coburg, Brunswick West, Glenroy, Springvale, Pascoe Vale